The job report, sent before you leave the drive
Boiler services, leak call-outs, breakdowns, remedials. Photograph the problem, log what you found and what you did, take the signature and email the customer a professional branded PDF while you are still on the drive.
Domestic customers judge you on the paperwork
You can do a perfect job on a boiler and still look like a cowboy if what follows is a scribbled note or a message with a photo attached. The work was professional. The record needs to look it.
And for landlords and letting agents, the record is the product. They are not paying for your time, they are paying for a document they can file.
What Maintivo does on a plumbing job
Pick the job type, enter the client and site once, then log each problem you found: a photo of the fault, a description, and the next move. Corroded valve, leaking union, seized pump. It goes straight into the record with the picture attached.
The customer signs on the glass. A branded PDF lands in their inbox before you have loaded the van. If you want to bill it, an admin turns that signed report into a branded invoice in a few taps.
Evidence, not arguments
Photos in the report are how you avoid the awkward conversation three weeks later about what state the system was in when you arrived. The before photo is in the document, with a timestamp, signed by the customer.
Find last year's record in two taps
When a landlord rings asking for a copy of something you issued fourteen months ago, it is a search, not a hunt. Every signed report and photo is stored against the client and site, backed up and audit-ready.
Small enough for a one-van business
Maintivo is not a business-management platform with a dispatch board and a stores module. It is an inspection and reporting app. There is no minimum seat count, no onboarding fee and no long contract, so it suits a sole trader as well as a five-van firm.
The Gas Safety Record writes itself, and remembers when it's due
Pick the Boiler — Gas Safety Record form and the combustion figures, the appliance details and the safety checks are in front of you at the boiler, not remembered at the kitchen table. Your Gas Safe registration number prints on the record you sign, once you've set it, so it's never the thing you forget.
Then Maintivo puts the appliance in your asset register with its next-due date and nudges you at ninety days, thirty days, and again if it slips. A landlord's CP12 stops being something you find out about from the landlord.
Say it, don't type it
Hold the button and describe what you found in your own words. It runs on Apple's on-device recogniser, so your voice never leaves the phone and it still works in a boiler cupboard with no signal. You can dictate into the findings; you cannot dictate into a reading. Numbers you enter yourself, deliberately.
And then get paid for it
UK firms under ten staff lose an average of 75 hours a year chasing unpaid invoices. Signed jobs with nothing billed against them sit in a Ready to invoice list on the dashboard, so the work you did in March doesn't surface in June. Optional add-on, £9.99 a month.
Common questions
Yes. Every finding gets its own photo, description and next move, and the images are embedded directly into the branded PDF the customer receives.
Yes. Invoicing is an optional add-on. An admin turns a signed report into a fully branded invoice in a few taps, then sends it or downloads the PDF. Engineers never see invoices or pricing.
Yes. There are no minimum seats and no training day. Most engineers run their first real job through it on day one.
Send the report before you leave the drive
Three days free, no training day. Nothing is charged until the trial ends. Run a real job through it and see.